Which of these is NOT one of the six phases of a Corrective Action Plan (CAP)?

The correct answer is that 'Investigation' is not one of the six phases of a Corrective Action Plan (CAP). A CAP typically consists of a structured approach comprising phases designed to address issues effectively and prevent their recurrence.

These phases generally include Identification, where problems are recognized and clearly defined; Root Cause Analysis, which involves determining the underlying reasons for the issue; Development of Action Plan, where specific actions to correct the issues are outlined; Implementation, involving the execution of the corrective actions; Follow-up, which assesses the effectiveness of the actions taken; and Monitoring for ongoing compliance.

The inclusion of Investigation as a separate phase would imply that it stands alone, which is not the case in the structured framework of a CAP. Investigation activities often occur within the Identification and Root Cause Analysis phases rather than as a distinct phase on their own. This helps ensure that the focus remains on providing a comprehensive solution to the identified problem rather than merely investigating without a planned follow-up.