Which Compliance Program Element is emphasized by the statement "the only thing worse than not having a policy is having a policy and not following it"?

The statement "the only thing worse than not having a policy is having a policy and not following it" underscores the critical importance of having well-defined standards, policies, and procedures in a compliance program. This element serves as the foundation for a compliance program, providing guidance on the organization's expectations and standards for behavior, as well as the procedures to follow in various situations.

When a policy is in place, it is intended to inform and guide actions within the organization; however, if employees do not adhere to these established policies, it undermines the intent and efficacy of the compliance program. This highlights the need not only for the creation of policies but also for their consistent application across the organization. Therefore, the emphasis on the consequences of having a policy that is not followed illustrates the significant role that the element of Standards, Policies, and Procedures plays in ensuring compliance effectiveness and organizational integrity.