Which area should targeted compliance training specifically address?

Targeted compliance training is most effectively directed at areas of non-compliance because it focuses on specific issues or behaviors that have previously resulted in violations of laws, regulations, or organizational policies. By concentrating on these areas, training can be tailored to address the reasons behind non-compliance, covering relevant guidelines, procedures, and best practices that employees need to follow to avoid future violations.

This approach ensures that staff are well-informed about the consequences of non-compliance, potential legal repercussions, and the importance of adhering to compliance standards. It also allows organizations to reinforce a culture of compliance by enhancing employees' understanding of not just what the rules are, but why they exist and how they apply in day-to-day operations.

The other options, while they may contribute to overall employee engagement and professional development, do not specifically target the critical need to rectify past compliance failures. Personal development and team building exercises might focus on general skills or collaborative strategies, and external audit requirements pertain more to standards that may come from outside the organization rather than the internal aspects of compliance that need to be rectified through targeted training.