What action should be taken if there’s a directive from an immediate supervisor that conflicts with compliance protocols?

When faced with a directive from an immediate supervisor that conflicts with compliance protocols, the most appropriate action is to report the incident to the compliance department. This choice is crucial because compliance protocols are in place to ensure that the organization operates within legal and ethical boundaries. If there is a conflict between a supervisor's instructions and these protocols, it raises a significant concern about potential violations that could affect both the organization and its employees.

Reporting to the compliance department is necessary as it allows trained professionals to assess the situation, investigate any potential compliance issues, and take appropriate action to address the conflict. This ensures that the integrity of the compliance program is maintained and that any unlawful or unethical directives are handled by specialists who understand the implications.

Other actions, such as merely following the supervisor's directive or having a discussion with the supervisor, could lead to further complications or compromises in compliance. Involving the compliance department helps in safeguarding the organization and its employees from any repercussions that may arise from non-compliance.