According to the OIG Compliance Program Guidance, how should patient care be seen in relation to compliance programs?

The notion that providers should prioritize patients in the compliance program aligns with the core values of healthcare, where the quality of patient care is paramount. Compliance programs in healthcare are not solely about adherence to laws and regulations; they are also designed to enhance the quality of care delivered to patients. By prioritizing patient care, compliance programs can create an environment where ethical behavior is promoted, and patient safety and satisfaction are ensured.

Incorporating patient-centered care within compliance initiatives allows healthcare organizations to fulfill their legal obligations while simultaneously addressing patient needs effectively. This holistic approach helps to build trust between patients and healthcare providers, fostering better outcomes and ensuring that compliance measures genuinely reflect the commitment to patient welfare. Moreover, viewing compliance through the lens of patient care encourages a culture of integrity and accountability within the organization, leading to improved compliance and quality outcomes.

Understanding this relationship is fundamental for healthcare compliance officers and organizations, reinforcing the idea that compliance activities should support and enhance the mission of providing excellent patient care rather than being viewed as mere bureaucratic hurdles.