According to the OIG Compliance Program Guidance, what should be articulated to demonstrate commitment to compliance?

The correct answer is the standards of conduct. In the context of the OIG Compliance Program Guidance, articulating standards of conduct is crucial as it establishes the ethical framework and expectations for behavior within an organization. These standards guide employees in making decisions that align with compliance goals and legal requirements.

By clearly communicating these standards, an organization demonstrates its commitment to fostering a culture of compliance and integrity. This not only helps in mitigating risks related to fraud and abuse, but also enhances overall governance by setting clear guidelines on the organization's values, mission, and compliance expectations.

In contrast, financial projections, staffing requirements, and client satisfaction measures do not directly convey an organization's commitment to compliance itself. While these elements may support an organization’s operations or reflect its performance, they do not inherently outline the ethical standards and principles that guide compliance initiatives. Hence, establishing and communicating standards of conduct is fundamental for a robust compliance program.