A billing manager notices a 50% increase in Federal health care program payments. What should be the NEXT step?

The best course of action in this scenario is to analyze details related to the payment increase. When faced with a significant and unexpected change in payment amounts, such as a 50% increase in reimbursements from Federal health care programs, it is crucial to understand the underlying reasons for this increase.

Analyzing the details allows the billing manager to investigate whether the increase is due to legitimate factors, such as changes in billing practices, coding updates, or changes in federal reimbursement policies. It can also reveal if there may be potential issues, such as billing errors or compliance concerns, that require further attention.

This analytical approach ensures that the billing manager can adequately assess the situation, develop a clear understanding of the implications, and identify whether corrective actions, communications, or compliance measures are necessary. Taking informed and measured steps based on a thorough analysis protects the organization from possible compliance failures and prepares it for any necessary actions moving forward.